News: DID real-time ordering and cancellations are now live
Published: 2020-02-07
We're pleased to announce the immediate availability of DID ordering across our entire list of Ratecenters. This service is now available to all clients with active SIP Trunk/PBX services in their client portal.
To order DIDs:
- Click on your "Client Area" first to login.
- Once logged-in, select "Services" > "VoIP SIP Trunks"
- Click on the appropriate trunk
- Click "Order new DID" on the menu
- Choose the appropriate Rate Center, and select an available DID
- Click "Place Order" (will not be active until a DID is selected
- Wait for confirmation
To perform an operation on a DID:
- Click on your "Client Area" first to login.
- Once logged-in, select "Services" > "VoIP SIP Trunks"
- Click on the appropriate trunk
- Select "List DIDs / DID operations"
- To the right of the DID you wish to cancel, click "cancel". Confirm.
- Wait for confirmation
DIDs will be immediately activated on the selected trunk. Please test the number before publishing.